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I have an 02 Highlander that starts but the idle is around 200 RPMs and most of the time when I get it out of Park, it dies if it doesn't die on its own. At first I pressed on the accelerator down for a 10 count before I turned the key and it did fine and through my 5 days of exchanging vehicles with my wife, the pressing down on the accelerator stop working. The only thing to do is to gently get it running above 800 RPMs for as long as it takes for it to be able to idle on its own. Step on the brake and move the gear to Neutral. If the idle dies, start it in Neutral gearing and get it to a faster idle. By accident, I was facing a smoked window at work and I observed the daytime running lights that were pulsing during low RPMs and when it finally kicked over the steady lights were reflected. I had to do this for one week because its my wife's car and even though she made me buy the Platinum Extended Warranty, the dealership knowing the problems would not fix it. Toyota has this thing where if they can start it, its fine. It doesn't matter whether it continues to run or is drivable as long as it kicks over and can idle as long as they fast idle. If anyone wants to refute my claims here, I will be glad to scan the copies of my dealership service papers. On one of them, the service manager actually typed in that they were able to repeat the problem I was having but did nothing! Extended warranty in my case is and still is a waste of money if the three Toyota dealerships do not honor it. When I talked to my co-worker whose brother-in-law is a Toyota district analyst, he stated that Highlanders typically have the design fault in defective Idle Control module in over 40% of the 2000 through 2004 models. Most people begrudgingly pay to get it fixed because there is a unwritten policy to deny extended warranties to replace the idle control module problem because it is not cost effective.
I am told that if I spent $398.00 the problem can be fixed. My warranty, Toyota's best extended warranty will not cover this dangerous problem and defect to their design. I have two Toyotas. My wife's Highlander, the son's Corolla and I am currently not pleased with being jerked around but this is after all a lesson in life that I am supposed to learn.
Tomorrow morning, I will get the Highlander to the service bay of the Toyota dealership that John Elway owns again and plead my case to fix it and I'll pay for it because they refuse to do so even though it is covered. I am tired of the dealership runarounds. My Porsche is more reliable than the Corolla and the Highlander! I have owned 3 Porsches and they are expensive to maintain but the dealerships do honor their warranties. In my case, I am quite disappointed with good reason in Toyota as a corporation policy in not honoring their premium extended warranty. My wife likes her Highlander and was talking about trading her's in for a hybrid Highlander but she isn't talking anymore. $398 is a small price to pay when a Highlander can stall and shut off on the freeway
Well, as a first time poster on this message board, I hope to have good news and my wife's Highlander on the road reliably and safely instead of its current unpredictable condition.
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