(IMG:style_emoticons/default/smile.gif) I have 2004 sienna with 120K miles. My sliding door cable jammed. Dealer said to repair it would cost 1700.00 (wow !!!). He said that although the motor works fine, the cable and motor are one unit.
What gives - Does that sound true?
I have the door on manual mode and may just leave that way. I can't see paying that much for a cable repair. Does anyone know of another source to get the motor/cable assembly?


thanks

DM

It may well be true that the cable and motor only come as one unit. I tried to buy just the intake tube, but I had to buy the tube and the airbox. You can try trdparts4u.com or toyotaworld.com. They're both dealerships, but they have much lower prices than your local one. Both have great customer service as well. I guess you can buy the parts and have a mechanic install the components.

Our power sliding door just broke too. The cable is just hanging there and the door won't open or close. The dealer told us it would cost over $3000 to fix it because they would have to replace the motor HELP!!! What can we do?!?!? It looks like this is a common problem, so why won't Toyota take care of it?

Judging by the number of sliding door problems posted on the web it looks like Toyota engineers messed this one up! Our driver side sliding door just stopped working as well. It feels like the cable in the center of the door is stuck or off the track. The motor still works but there's too much resistance from the cable or whatever is sticking. ANyone dug in and found root cause on these yet?

Same problem here. Our local dealership wanted $1000 for the part and $300 for labor. We just paid them ~$50 to disconnect the motor and now we use the door manually.

Wow.......I have the same problems

Last year my drivers side slider cable broke and they wanted 1500....I didn't fix it.

Now the other side won't open or close...it must be a cable problem again....I have to take it in tomorrow and see what happens...

Does anyone know what I can do? Can I call Toyota or a Regional Manager...

Please let me know.

Thank You

The right door of my 2004 Sienna FELL OFF today! Scratched the paint. The left door hasn't worked for months now so I was waiting for this one to quit. Another lady was on Click and Clack when her 2004 Sienna doors fell off.

link to Click Clack article

We need a group effort to get a response from Toyota! The more people that call and complain the better.

Customer Care Hotline: 1-800-331-4331
Feel free to reference my case # 200806060609 and tell them to build a file on this.

I'll let you know how the repair goes. 2 doors! Shouldn't the doors on a car OPEN even if it is out of warranty? Toyota is not willing to do anything... the dealers say they can't either. Meanwhile my kids have to crawl over the front seats to exit our van. Nice.

Time to shop for a better brand.

I had a similiar issue on my Sienna 04. The sliding door did not latch/or close and the dealer told me the mechanism in the door was shot (also related to the cable). The service rep told me it would cost about 1300 (parts + labor) to fix. I told him I was extremely dissapointed with Toyota, and that the quality is complete garbage. I told him I would never purchase another toyota again.

The guy called me back 30 minutes later and told me they would fix it for under 400. I had the work done.

I also had a problem with the driver side door coming apart. That's a whole other story for another time..

Bob G.

I also have an 04 Sienna, and both my sliding doors don't work, I call the dealer and there is a bulletin out for the electronic door which covers up to 150,000km's. So if your having problems call your dealer they should fix it for you. I however bought my van used with 149,000, and now have 171,000km's on it. So I'm sure I'm out of luck on this unless I make an awful stink when I bring it in to have it looked at.

Two weeks ago I had to get it inspected and you wouldn't believe the repairs I had to make in order for it to pass inspection.
My drive shaft was about to fall out, I need the back brakes replaced, the emergecy brake shoes needed replacing and the cables for this were siezed, and they need to put new seals in the struts or something like that.

Alot of problems for 20,000 km's of driving and I am the only driver of this vehicle, I am a mother of 4 boys and really regret buying this vehicle!!