Alignment defect |
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Jul 22 2003, 08:51 AM
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At 1200 miles I took my Prius back to the dealership saying it needed
a front end alignment. They checked it and said no it didn't it was
fine. Despite taking my Prius in for all scheduled maintenance at
18000 miles one of my front tires blew out - it was bald. I said the
dealership should have noted the uneven wear before they got that bad
(it had been in for a suppossed tire rotation at 15,000 miles). They
had a million excuses why it wasn't their fault (they also said my
tires were not part of the recall) In the end I had to pay $600 for
4 new tires. I contacted Toyota and received zero customer service.
At 22,000 miles I had the car in for service at another dealership,
specifically told them to check for wear, they said the wear was
normal. Now at 26,000 miles I have the car in for service and they
are telling me the tires are worn out again.
Apparently there is a defect in either my car or the Prius in
general. At this point I am now getting an attorney to go after
Toyota. As an environmentalist, I hate to disparage this car but I
refuse to pay $600 to replace tires every 10,000 miles - THAT
certainly isn't environmentally sound.
If anyone else is encountering a similar problem please feel free to
email me, a class action lawsuit could be a consideration.
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Jul 22 2003, 10:32 AM
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> They checked it and said no it didn't it was fine.
There's no guess work involved, the diagnosis of "fine" should be
obvious.
Just check what the exact alignment measurements were. They should
be very close to 0.05 Degrees of toe IN each side, for a total of
0.10 Degrees. If that wasn't documented, you can't trust what they
told you.
> In the end I had to pay $600 for 4 new tires.
Since they only cost $75 each, the dealer was taking advantage of you.
> I hate to disparage this car but I refuse to pay $600
> to replace tires every 10,000 miles
I only paid $270.21 (including labor) for my alternates which I
bought from a tire shop, not the dealer. They now have 24,500 miles
on them and still look fantastic. So there are other options
vailable.
JOHN
http://john1701a.com
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Jul 22 2003, 04:03 PM
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I had the same problem with my 2001 as well! This is
a defect they are trying to hide. I installed Douglas
Tires on them from Walmart and they seem to work well.
I have only 2K miles on them, but it seems to be
wearing faster than a normal tire. These tires are
rated to 80K miles. I think I will get 20K. The
dealer gave me the same story when I brought the car
in for alignment.
David Danens
'
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Jul 22 2003, 06:25 PM
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> This is a defect they are trying to hide.
A heavier-than-average car will naturally cause faster-than-average
wear. There's nothing to hide about that.
Allowing the tire-pressure to drop below the minimum will accelerate
tire wear too. There's nothing to hide about that either.
Owners with proper alignment, that never allow the tire-pressure to
drop below the minimum, who drive in typical traffic conditions do
achieve the expected 25,000 to 30,000 miles with the factory tires.
And with alternate tires, they can go even farther. That rules out a
defect.
There isn't actually a problem beyond certain dealers taking
advantage of some customers. It's a sad fact of life. But if you
join the Prius GROUP rather than here, we can actually help prevent
that from happening to others. Telling your story here really
doesn't accomplish much beyond venting some emotion.
JOHN
http://john1701a.com
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Jul 23 2003, 08:50 AM
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What do you mean - join the Prius Group?
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Jul 23 2003, 08:57 AM
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You know, this isn't the first car I've ever owned, I've owned
plenty, and I NEVER had to replace the tires on average every 12,000
miles. Previously I lived in Philadelphia, which has 1,000 times
more potholes than where I live now and drive my Prius (Jacksonville,
FL) I do not take this vehicle off road and nearly every stretch of
road I travel is newly paved so please don't condescend to me as
though I don't know how to handle a car. I have put more money into
this new, $22,000 car than I have into the 1983 Chrysler I bought for
$500 at a Salvation Army auction - which is driving the same roads
and is experiencing no problems. I spoke with an attorney yesterday
and I am obligated to pursue the matter first under Florida's lemon
laws, which I am pursuing today. If I do not receive satisfaction
there, I will be hiring an attorney. My car is a lemon - no ifs,
ands or buts.
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Jul 23 2003, 11:38 PM
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The car weighs only 1940 lbs with me in it.
I am about 180LBS.
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Jul 24 2003, 03:29 PM
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> The car weighs only 1940 lbs with me in it. I am about 180LBS.
Prius weighs 2,765 pounds. That's *MORE* than the typical compact.
The source of your information is a total mystery. Here's the
official specs...
http://www.toyota.com/html/shop/vehicles/prius/specs/prius_specs.html
JOHN
http://john1701a.com
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Jul 24 2003, 11:13 PM
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I work for an aggregate mining facility and I actually
put the car on the scale. Our scales are balanced due
to weight requirement for the truckers on the road.
So no! Your info is incorrect!
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Jul 24 2003, 11:15 PM
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That is curb weight you are looking at.
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Jul 25 2003, 12:05 PM
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> That is curb weight you are looking at.
Yes... and what the heck are you talking about?
What type of measurement are you using that comes up with a
difference of 1,005 pounds?
JOHN
http://john1701a.com
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Jul 25 2003, 02:01 PM
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Let me see...
I drive up on a scale used for large trucks carrying
aggregate. This is calibrated to the nearest 10th.
My auto weighed in at 1940 lbs. I don't believe the
specs you show are very accurate even though that's
what the manufacture says. Sorry, but the scale is
true and accurate. Since the scale is certified by
the State of California.
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Jul 25 2003, 07:29 PM
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Toyota Pruis 2001 model! I don't drive a Honda
Insight. I know what the specs say about the car but
my scales are correct in determining weight. I have
had this car up on the scales at two different
locations and it was only about a 15 lb difference
between each scale. Aggregate trucks are weighed in
about 80K lbs to be allowed on the highways, so our
scales have to be accurate.
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Jul 26 2003, 07:32 PM
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Hello,
Actually I have weighed myself on the scale and it did
weight me at 200 lbs which I am actually 184. A
little off.
D
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Jul 27 2003, 09:33 PM
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is it possible you ate to much and that effected the scale
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Jul 27 2003, 09:36 PM
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Let me see.............NO! Smart A&$*#!
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Jul 27 2003, 09:37 PM
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What kind of last name is Tuke? Or is it Duke?
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Jul 28 2003, 11:35 PM
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what kind of name is dj
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Jul 28 2003, 11:41 PM
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did anybody see the french connection? didnt they
weigh the car in that, maybe call gene hackman and see
if he can help.
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Jul 29 2003, 01:44 AM
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Hyphenated
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