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Hi Steve - been there, done that. I thought for
some reason I'd skip the web part and go straight
through the dealer. The dealer, Lawrence Toyota NJ,
was... stupid, didn't understand the process, and failed
to order my car. They performed the web order
process the same as you or I could and never finalized.
They didn't use my e-mail address either so I never
got any info at all on the car (and believe me, I
tried). I should be getting it in about a week after
finally getting the regional level involved (after six
months and many many many hours of phone calls), but to
cut down on your chances of having a dealer ruin your
experience, do the web order yourself. That's just one less
step for the dealer to foul up. That will also
hopefully insure that Toyota will be able to contact you by
e-mail if there are problems like the dealer not
finalizing.<br>2 more tools for your Prius purchase survival kit-
ask the dealer right off for a contact name and
number at the regional office. It seems that is the only
way to get any information or action. My dealer lied
about contacting the regional office at least three
times. The 800 cust. serv. number won't give you that
number either. Trust no one! :)<br>Second-If you have
ANY questions or concers about the process, if you
don't hear anything and you think you should have, if
something just doesn't feel right, use that number RIGHT
AWAY. Don't wait, don't be shy. Demand action. If I was
more forceful at the beginning I would have avoided a
lot of pain. You are giving Toyota 20,000 af your
hard earned dollars. You have every right to make them
do their work.<br>Good luck,<br>Scott
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