|
All things are not created equal. This includes
Toyota service departments and procedures. Some people
are having severe tire wear problems with their Prius
and some are not. Same car, same tires. The variables
are alignment, Tire pressure, Tire rotation, driving
habits and Toyota service departments ability and
willingness to repair their vehicles. Tire pressure and
rotation is checked/done under the free scheduled
maintenance. Driving habits do not account for such rapid edge
only wear. That leaves alignment and your dealers
ability and willingness to repair. You can request your
dealer repair your vehicle. They will either A. repair
the vehicle. This would include a printout of the
alignment that is within specs. B. not repair the vehicle.
Or C. lie to you that your vehicle is (X)??? Fill in
your own BS dealer experience. If they choose B. or C.
for whatever their reason, that leaves you to accept
this or not. Unfortunately this leaves you as your own
advocate if your dealer will not help. The first thing I
would do is communicate in writing my dissatisfaction
(concise and amiable) to the service manager, general
manager, dealer owner and Toyota corporate. This would
probably result in a satisfactory repair. If not I would
go to an alignment shop, spend $50-(?) dollars and
get a second opinion. This would included an
alignment, printout with before and after specs, and a
receipt. Copies of these would then be mailed to Toyota
for reimbursement. Trust no one, take names, demand
satisfaction. The consensus on the groups site for best
handling/tracking is a Toe in setting of .05 each total toe in of
.10<br>Charlie Fosdick<br><br>Front Alignment
Specifications<br><br>Toe in: 0.1[degrees] [+ or -] 0.2[degrees] (1 [+ or
-] 2mm)<br><br>Camber: -0.43[degrees] [+ or -]
0.75[degrees]<br><br>Caster: 1.03[degrees] [+ or -] 0.75[degrees]<br><br>SAI:
9.87[degrees] [+ or -] to 0.75[degrees]
|