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> Unhappy With Prius Maintenance
kiscoirish
post Nov 25 2008, 07:24 PM
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Group: Members
Posts: 1
Joined: 25-November 08
Member No.: 14,950
Drives: 2005 PRIUS
Location: USA



I have a 2005 PRIUS with 55,000 miles. I would really like to know if the problems I am having are the norm for other PRIUS owners.

Also, at approximately 17,846 miles the check engine light came on and we took the car in for service and were told cylinder #1 was misfiring. We took it in again at 18,368 miles and coil #1 was replaced (fixed under warranty). The check engine light coming on became a continual issue and at 19,841 miles it was explained that it was probably caused by a leak in the windshield (a known field service notice) and the windshield was replaced. At 31,426 miles cylinder#1 was diagnosed as misfiring and #1 ignition coil replaced (fixed under warranty). We were still complaining about the check engine light at 45,118 miles. Finally at 45,184 miles they were able to finally diagnosis a problem with the fuel injector on cylinder #1 at considerable labor cost to us! It appears to us that cylinder #1 needed to have the fuel injector replaced from the very beginning – at 17,846 miles. Unfortunately, in our case, the correct diagnosis was not made until after our warranty costing us $350.00 for something that should have been fixed while our PRIUS was still under warranty.

Just recently the driver side HID headlamp turned pink and we took it into the dealer to find out what kind of bulb was needed to replace the damaged bulb and how to do it. There weren't any instructions in the manual. We were told that the bulb could only be replaced by the dealer. The cost of the bulb was $350 with an additional $200 for labor. Considering we were used to buying headlamps for $10 and replacing them ourselves a bill of $550 came as a shock. We expected the cost of the HID lamp to be higher then lamps for our previous vehicles.

Are these things "normal" for a PRIUS or am I being taken? It seems to me that a bulb that costs $350 should last longer then 3 years??

I'm thinking that this is the last Toyota product that we buy. We never had issues with our Hondas.
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Whiteyprius
post Nov 29 2008, 05:34 PM
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Joined: 20-February 08
Member No.: 9,479
Drives: 2008 Toyota Prius Touring
Location: USA



It sounds as if you can clearly document your issue that should have been a warranty repair. There may have been too much water under the bridge since it was finally repaired, but I'd give it a whirl - or get one of those consumer advocates like in Charlotte "9 On Your Side" to go to bat for me. As for the headlamp - there has got to be something way out of skew there. You've got my sympathy, man!
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guyprius
post Feb 17 2009, 11:44 PM
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Joined: 17-February 09
Member No.: 16,261
Drives: prius 2004
Location: canada



Misfire have benn a nightmare since i bought my prius.water fills the spark plug hole and causes misfire.This causes the check engine light to come on but also significantly reduce the life of the catalytic converter and destroys it prematurely.the cat cost is 1400$ and the arrogant multinational corporation and the dealer wont pay for it,The water comes from the windshield and the poorly designed wiper motor plastic cover,if wiper motor-wiper linkage service has benn performed(very common) sealent must be applied on the edge and specially the gap in the middle of the plastic cover,a drop of water is created at the lower edge of the gap and falls directly on cylinder 1,in a snowy and rayny environement like montreal water ends up filling all spark plug hole.I have had 1 inch of water in number 4 after parking the car nose down in a hill on a wet night.Fuel injector are probably not the problem on your car.Yaris and echo use the same motor and never have problem as the motor is directly in the midle protected by a large steel hood.this is a major desing flaw that connot be solved.I am trying to make a cover for the motor but it is hard to fit because of relay box and the wiring harness on the driver side of the motor.If somebody knows of a toyota TSB for that problem please tell me...........
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