After going to the Toyota dealership, getting a high pressure close from my poorly trained salesman, and then being hustled for a credit card deposit, I was then told the car I want won't be available for a month!! I ordered an Indigo Ink Blue XRS with an automatic tranny. (live in NYC, didnt want to keep shifting). So its almost 2 weeks and not a peep from the salesman, although I did get a call from a customer service rep who tells me they couldn't locate it and have to build the car. <br>So I figure if they can hustle me for a desposit and for the sale, then why can't I hustle them into getting my car faster?? Am I being uneasonable here?? Can anyone offer me any advice here?? All I'm asking for is the car I ordered. I guess what I'm ticked off about is the fact the salesman was quick to close the sale before telling me I would have to wait so long......

Don't Feel bad, I work at a Toyota Dealership and I can't even get my car any faster, They tell me, that you can't order a car, you have to "preference" it. I was told it would be April before I get my Black 6 Speed XRS. I am inventory manager and I can't even pull any strings and get it any sooner, and as for the un-trained sales people, it is a common thing at a Toyota Dealership I have found out.

I went to my local dealer and found the same story. I knew more about the XRS than the woman trying to sell it to me. (After test-driving the XR, they didn't need to do much selling.) They took my deposit and I was told they would "preference" the vehicle and it would probably be 8 to 12 weeks before I got it! <br><br>I found that hard to believe but put the deposit down anyway. Then I called every other dealer in Cincinnati and told them what I wanted. I also got on the Internet and searched the inventories of every dealer within a four hour drive - Cleveland, Maumee, Louisville...and called their toll-free numbers. From what I saw, the XRS *is* hard to find, especially with auto transmission. But I would definitely keep on your dealer to find you the car. One thing I noticed about all the dealers I contacted - they will assume you've gotten the car from another source if you don't keep calling them.<br><br>In the end one of the local dealers, Joseph Toyota of Cincinnati, got the car for me, an Indigo Ink Blue XRS with automatic transmission. The Indigo was my third choice, but now that I've actually seen it close up, it looks great. They did a dealer trade with a dealer in Knoxville, TN.<br><br>It took two weeks but it was well worth the wait!

I totaly lucked out getting my XRS in under a week, I was originaly told that it would take 4-6 weeks, and the next day the salesman calls me up to say that it would be 6-8 weeks. Hearing that I called my hometown dealer and they found one in another dealership and traded for it. It was pure luck and I pounced on it. The Cambridge plant where they make the Matrix, is running 24/7 to keep up with the demand. The problem is that plant makes the top 3 selling Toyotas and that's the main reason for the delay, there's just so many that the plant can pump out.

Thanks to all for the information. I will stay on top of my dealer and call the main corporate number for Toyota Customer relations. In fact I think a nice letter telling them how disappointed and heartbroken I am about this situation might work. I will of course tell them how happy I was with my Echo and one of the main reasons I went back to Toyota was the excellent service and treatment I had received the first time. However after this experience I might have reconsider;)<br>That ought to do it.<br><br>Thanks again all!

HI<br><br>Cincy_xrs<br>Just wondering how you were able to get an XRS with an auto transmission and 16" wheels.or at least they look like the XR's 16" in your pictures. I ordered a 6 speed but I was told the wheels must be the 17". I was going to buy aftermarket wheels and don't want the 17's. Did you custom order it?<br><br>THanks <br>Matrix_xrs

The short answer is no, I didn't custom order it.<br><br>I'd say your dealer was either ignorant of the truth or was lying to you. 16" wheels come standard on the XRS, regardless of transmission. That's at least the case in the US. I don't know about north of the border. 17s are totally optional. One salesperson I dealt with (the one who knew less about the car than I did) initially said that I must get either the sunroof or the 17" wheels. But when we went to "preference" the vehicle, it turned out that both were options. She also said you couldn't get both on the same car, but I don't know how true that is. In looking at some of the car sites on the net (Edmunds, Carpoint, Autosite) it would appear that you could get both the sunroof and the 17" tires together. The woman actually said something about the structural changes required by the sunroof together with the 17" tires make the Matrix unstable in cornering, which sounded bizarre to me. But I won't pretend to know much about Matrix physics.